When calling Central Office, use the new 805/581-3343 number instead of the old 818/704-9854 number when possible. Both numbers reach CO, but there’s a small extra charge when the 818 is used. That is because this was the number at the old location, and the Phone Company does automatic call forwarding on it to the new number—for a fee. The 818 number was known worldwide as the SA number, and still is, and it was decided to keep it available without adding a second phone line at greater expense. To have tried to change everything to the new number would have meant a lot of headaches and bruised egos.

Hours when the Central Office can be reached by phone without leaving a message are normally Monday, Wednesday, and Friday, from 10 to 4.